Steady Investments. Measurable Results.
Over time, rate investments have helped reduce unaccounted-for water loss from more than 50 percent in the early 2000s to under 30 percent today. Customer water bills have funded miles of water line replacements, addressing deteriorated and undersized pipes that were leaking or no longer adequate to serve customers. Leak detection remains challenging given that water lines are buried and the District maintains more than 700 miles of water lines spanning approximately 146 square miles. #CommittedToExcellence #HPUDBillAtWork ...

A Proactive Water Loss Program Protecting Every Mile and Every Drop.
District staff manages a comprehensive leak detection program to identify and address leaks. This includes acoustic leak detection, zone metering, satellite technology, and visual inspections. We also rely on customers to report visible leaks to the District when they see them. #CommittedToExcellence #HPUDBillAtWork ...

Strategic Improvements – Powerful Results
Following a state review in 2020 that identified approximately 40 percent unaccounted-for water loss, District staff and management have worked diligently to reduce that figure to 30 percent under the state formula. After accounting for flushed water used for water quality, fire protection, and other authorized purposes, the actual unaccounted-for water loss is approximately 26 percent. #CommittedToExcellence #HPUDBillAtWork ...

Turning Aging Infrastructure into Reliable Service
The District has invested heavily in addressing more than 50 years of aging infrastructure that went largely neglected until the early 2000s. State requirements mandated these improvements due to system leakage, undersized water plants, and undersized water pipes. The District has financed these necessary upgrades over the past 25 years to meet current regulatory standards. #CommittedToExcellence #HPUDBillAtWork ...