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**UPDATE**
Hallsdale-Powell Utility District Working to Control Elevated Manganese Levels in Source Water
June 15, 2026
Current status of the water system is much improved.
HPUD water treatment plants have been producing clear water that meets normal standards for the past several days and distributing it throughout our more than 700 miles of water lines. While the water from our treatment plants continued to meet all federal and state drinking water standards throughout this event, elevated levels of naturally occurring manganese caused the water to appear discolored.
At about the same time, our source water experienced increased algae activity, requiring treatment process adjustments to address both the manganese and algae. Our operations team worked diligently to respond to these changing source water conditions, and those efforts have been successful. We were also able to partner with TVA to model and make slight adjustments to flows from Norris and Melton Hill reservoirs to help improve water quality conditions in the lakes.
The investments made in the Norris Water Treatment Plant and the many miles of waterline improvements completed over the past 26 years proved invaluable during this event. These improvements helped ensure the District could continue providing water service throughout this period. The Norris Water Treatment Plant was able to supply water to a significant portion of the Halls area, and we were also able to call on neighboring utilities, including KUB and West Knox Utility District, for assistance.
We would like to extend our sincere appreciation to everyone who assisted during this period and, most importantly, to our customers for their patience and understanding. While a few isolated areas may continue to experience some discoloration, our crews are actively flushing the system to remove any remaining affected water.
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**UPDATE**
Hallsdale-Powell Utility District Working to Control Elevated Manganese Levels in Source Water
June 15, 2026
Current status of the water system is much improved.
HPUD water treatment plants have been producing clear water that meets normal standards for the past
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Source Water Protection Week
For more than 72 years, Hallsdale-Powell Utility District has remained committed to providing safe, reliable drinking water to the communities we serve. Our annual Water Quality Report reflects that commitment by sharing detailed information about your drinking water — from where it comes from to how it is treated and tested to meet strict quality standards.
The report also includes helpful information about protecting our shared water source and how you can get involved.
Clean water starts with strong stewardship, careful monitoring, and a commitment to excellence. #CommittedToExcellence #HPUDBillAtWork
https://hpud.org/wp-content/uploads/2026/06/2025_CCR_TDEC_update.pdf
As part of the I-75 Interchange at State Route 131Project, HPUD crews and contractors will be completing a 20-inch waterline relocation and tie-in this evening - Wednesday, June 3rd.
This work is being performed at night to minimize the potential impact on customers and the community. We do not expect any interruptions or complications currently; however, if you do experience an issue, please call us at (865)922-7547.
Buying or Selling? Moving Soon?
Starting or stopping your water service with HPUD is quick and easy!
Whether you’re new to the area, moving to another home within our service area, or preparing to sell your property, we’re here to help make the transition smooth and stress-free.
From setting up new service to disconnecting existing service, our team is ready to assist every step of the way.
Start or stop your service online here:
hpud.org/start-stop-service
Reliable service. Simple process. Local support you can count on. #CommittedToExcellence
Not all water leaks are visible on the surface. That’s why HPUD uses acoustical leak detection technology to help locate hidden water line leaks and breaks throughout the system.
Using specialized equipment, crews can “listen” for the sound vibrations created by water escaping underground pipes. This technology helps pinpoint leaks more accurately- even before major water loss or surface damage occurs. By finding leaks faster, we can reduce water loss, minimize service interruptions, limit unnecessary digging, and improve system efficiency and reliability.
It’s one more way we’re investing in proactive infrastructure maintenance to better serve our community. #CommittedToExcellence #HPUDBillAtWork
ActNow
Alliance for a Cleaner Tomorrow, ACT Now, is our ten-year program to improve the condition of the wastewater collection system assets and ultimately improve water quality.
Water for Tomorrow
Raising awareness about our water and the critical infrastructure that brings it to and from our homes and businesses every day.