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Caring for Our Customers Through Responsible Financial Stewardship
Financial stewardship is a responsibility HPUD takes seriously. We work to keep our services affordable while meeting state and federal requirements and making the investments necessary to maintain reliable water and wastewater systems.
Every day, we carefully balance the costs of operating and maintaining our systems with the need to repair, replace, and improve critical infrastructure. Our goal is to plan responsibly, invest wisely, and limit the financial impact on our customers whenever possible.
HPUD remains committed to strengthening the water and wastewater systems that serve our community while making responsible use of every ratepayer dollar.
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Caring for Our Customers Through Responsible Financial Stewardship
Financial stewardship is a responsibility HPUD takes seriously. We work to keep our services affordable while meeting state and federal requirements and making the investments necessary to maintain reliable water
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Source Water Protection Week
Caring for Our Customers Through Responsible Financial Stewardship
Financial stewardship is a responsibility HPUD takes seriously. We work to keep our services affordable while meeting state and federal requirements and making the investments necessary to maintain reliable water and wastewater systems.
Every day, we carefully balance the costs of operating and maintaining our systems with the need to repair, replace, and improve critical infrastructure. Our goal is to plan responsibly, invest wisely, and limit the financial impact on our customers whenever possible.
HPUD remains committed to strengthening the water and wastewater systems that serve our community while making responsible use of every ratepayer dollar.
We are proud to have received the 2026 Operational Excellence Award from the AWWA KY/TN Water Professionals for both our Beaver Creek and Raccoon Valley Wastewater Treatment Plants! The award recognizes treatment facilities that demonstrate exceptional permit compliance, with no more than one violation of their NPDES permit during the award period.
This recognition reflects the knowledge, attention to detail, and commitment of the employees who work every day to operate and maintain our treatment facilities, protect our waterways, and serve our community. Awards recognize excellence, but our people make excellence possible. Congratulations to our wastewater teams on this well-deserved recognition! #CommittedToExcellence #HPUDBillAtWork
As National Water Quality Month comes to a close, our commitment to water quality doesn’t end with August. From protecting and monitoring our source water to treatment, laboratory testing, system maintenance, and delivering water through hundreds of miles of water lines, maintaining water quality is a responsibility that touches nearly every part of our operation.
Every sample collected, treatment adjustment made, water line maintained, and system improvement completed plays a role in providing the reliable, high-quality drinking water our community depends on. National Water Quality Month may be ending, but at HPUD, the work continues every day and every drop of the way. #CommittedToExcellence #HPUDBillAtWork
We are excited to have received this year’s Award of Excellence from the AWWA KY/TN Section in the Small Water Treatment Category! We want to congratulate and thank our team that works around the clock to ensure our water system is safe and reliable for the community we serve! #HPUDBillAtWork #CommittedToExcellence
ActNow
Alliance for a Cleaner Tomorrow, ACT Now, is our ten-year program to improve the condition of the wastewater collection system assets and ultimately improve water quality.
Water for Tomorrow
Raising awareness about our water and the critical infrastructure that brings it to and from our homes and businesses every day.