Did you know? Fire hydrants are part of the water distribution system that serves our community every day. During National Fire Prevention Week, we’re highlighting the ongoing work to maintain those hydrants and support our local fire departments. #NationalFirePreventionWeek #HPUDBillAtWork ...

This week, we are celebrating the customer service team that helps our customers every day! Whether answering billing questions, helping someone start service, or connecting a customer with the right team, our representatives bring knowledge and care to every conversation. They also help our field and plant teams stay informed about what customers are experiencing.
Thank you to our Customer Service team for the work you do and the kindness you show our community. We appreciate you! #CustomerServiceRepresentativeAppreciationWeek #CommittedToExcellence #HPUDBillAtWork ...

Protecting our source water starts long before it reaches a treatment plant.
Rain can carry litter, oil, fertilizer, and other materials from streets and yards into nearby streams and waterways. Small choices at home can help protect the water we all share:
💧 Pick up litter and pet waste.
💧 Use lawn chemicals only as directed.
💧 Never pour oil, paint, or chemicals into a storm drain.
💧 Help keep local streams clean.
During Source Water Protection Week, let’s remember that caring for our waterways is a community effort. Every action makes a difference. ...

Yard restoration after a water line break takes a few steps.
When repairing a water line, our crew works to keep the disturbed area as small as possible. After the repair, they backfill the excavation, but the soil needs time to settle before grass seed is sown. Seeding too soon could leave a dip in the yard as the soil settles.
We know a torn-up yard is frustrating, and we appreciate your patience as we work to restore the area properly. #HPUDBillAtWork #CommittedToExcellence ...