We are honored to have received the 2026 Project Excellence Award from the KY/TN Water Professionals for our Beaver Creek Sewer Interceptor Project! This recognition celebrates projects that demonstrate innovation, sustainability, effective problem-solving, long-term value to the water sector, and a meaningful contribution to the communities they serve.
The improvements have helped significantly reduce sanitary sewer overflows, decrease excess water entering the wastewater system, improve operational efficiency, provide additional capacity for future growth, and better protect Beaver Creek and the surrounding environment.
Projects like this represent what infrastructure investment is all about, solving today’s challenges while building a stronger, more sustainable system for tomorrow. #HPUDBillAtWork #CommittedToExcellence ...

Built for Reliability. Ready When It Mattered Most.
When the Norris Water Treatment Plant came online in 2007, it was built with one goal in mind: to strengthen the reliability of HPUD`s water system for generations to come.
A second water treatment plant provides more than additional water production. It provides flexibility, redundancy, and resilience allowing us to continue serving our community when one facility is operating under challenging conditions, undergoing maintenance, or responding to unexpected events.
That long-term investment proved invaluable during the recent source water challenges involving elevated manganese and algae as the Norris Water Treatment Plant became a critical part of our response. It provided essential treatment capacity that allowed our operators greater flexibility in managing changing source water conditions while continuing to produce the water our community depends on. #CommittedToExcellence #HPUDBillAtWork ...

Back to School!
We hope you had a wonderful summer and are feeling refreshed, recharged, and ready for an exciting new school year!
As you head back to the classroom, remember that every new school year brings new opportunities to learn, grow, and discover what you`re capable of achieving. Wishing you a successful, safe, and rewarding year ahead! ...

August is National Water Quality Month, a time to recognize the people, science, and technology that help ensure safe, reliable drinking water reaches your home every day.
At HPUD, our laboratory professionals analyze water samples throughout the treatment process and distribution system to help verify treatment performance, monitor changing source water conditions, and support compliance with state and federal drinking water regulations. The information they provide helps operators make informed decisions every day. While much of this work happens behind the scenes, it is an essential part of protecting public health and providing the dependable service our customers count on every day. #CommittedToExcellence #HPUDBillAtWork ...