STAY CONNECTED
Hallsdale-Powell Utility District (HPUD) is currently addressing temporary discoloration in parts of the water system due to elevated levels of manganese in the raw water supply from Melton Hill Lake. Although the water may appear discolored, it remains safe to drink and use.
Periods of seasonal water temperatures and reservoir conditions can cause naturally occurring minerals like manganese, found in soil and rock at the bottom of the reservoir, to make their way into the treatment process. While it can affect the color, the water does meet regulatory drinking water standards and remains safe for everyday use.
HPUD is closely monitoring the situation and making operational adjustments to address the issue along with crews actively flushing the affected areas.
HPUD has reported this issue to TDEC and is working closely with their regulatory advisors until the issue is resolved.
We apologize for any inconvenience this may have caused and appreciate the community's patience and trust as our team works diligently to resolve the issue.
For more information or questions, please contact HPUD Customer Service at (865)922-7547 or follow us @hpudknox for updates.
2 CommentsComment on Facebook
For more than 72 years, Hallsdale-Powell Utility District has remained committed to providing safe, reliable drinking water to the communities we serve. Our annual Water Quality Report reflects that commitment by sharing detailed information about your drinking water — from where
Youtube
Source Water Protection Week
For more than 72 years, Hallsdale-Powell Utility District has remained committed to providing safe, reliable drinking water to the communities we serve. Our annual Water Quality Report reflects that commitment by sharing detailed information about your drinking water — from where it comes from to how it is treated and tested to meet strict quality standards.
The report also includes helpful information about protecting our shared water source and how you can get involved.
Clean water starts with strong stewardship, careful monitoring, and a commitment to excellence. #CommittedToExcellence #HPUDBillAtWork
https://hpud.org/wp-content/uploads/2026/06/2025_CCR_TDEC_update.pdf
As part of the I-75 Interchange at State Route 131Project, HPUD crews and contractors will be completing a 20-inch waterline relocation and tie-in this evening - Wednesday, June 3rd.
This work is being performed at night to minimize the potential impact on customers and the community. We do not expect any interruptions or complications currently; however, if you do experience an issue, please call us at (865)922-7547.
Buying or Selling? Moving Soon?
Starting or stopping your water service with HPUD is quick and easy!
Whether you’re new to the area, moving to another home within our service area, or preparing to sell your property, we’re here to help make the transition smooth and stress-free.
From setting up new service to disconnecting existing service, our team is ready to assist every step of the way.
Start or stop your service online here:
hpud.org/start-stop-service
Reliable service. Simple process. Local support you can count on. #CommittedToExcellence
Not all water leaks are visible on the surface. That’s why HPUD uses acoustical leak detection technology to help locate hidden water line leaks and breaks throughout the system.
Using specialized equipment, crews can “listen” for the sound vibrations created by water escaping underground pipes. This technology helps pinpoint leaks more accurately- even before major water loss or surface damage occurs. By finding leaks faster, we can reduce water loss, minimize service interruptions, limit unnecessary digging, and improve system efficiency and reliability.
It’s one more way we’re investing in proactive infrastructure maintenance to better serve our community. #CommittedToExcellence #HPUDBillAtWork
ActNow
Alliance for a Cleaner Tomorrow, ACT Now, is our ten-year program to improve the condition of the wastewater collection system assets and ultimately improve water quality.
Water for Tomorrow
Raising awareness about our water and the critical infrastructure that brings it to and from our homes and businesses every day.