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A utility’s service area size and number of customers directly affect the cost and complexity of providing reliable service. A large service area requires more miles of water and sewer lines, pumping stations, storage facilities, equipment, and travel time for crews. These systems must be maintained regardless of how many customers live along each mile of pipe.
Customer density is especially important. Utilities serving many customers in a compact area can spread infrastructure costs across more accounts. Utilities serving fewer customers over a larger area must maintain more infrastructure per customer, which can increase operating and replacement costs. Growth can help distribute costs, but it may also require new facilities and system upgrades.
For HPUD, serving customers across approximately 146 square miles means maintaining more than 700 miles of water lines and about 500 miles of sewer pipe. Customer rates support the people, equipment, maintenance, treatment, and long-term improvements required to keep that extensive system operating safely and reliably. #CommittedToExcellence #HPUDBillAtWork
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A utility’s service area size and number of customers directly affect the cost and complexity of providing reliable service. A large service area requires more miles of water and sewer lines, pumping stations, storage facilities, equipment, and travel time for crews. These
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Source Water Protection Week
A utility’s service area size and number of customers directly affect the cost and complexity of providing reliable service. A large service area requires more miles of water and sewer lines, pumping stations, storage facilities, equipment, and travel time for crews. These systems must be maintained regardless of how many customers live along each mile of pipe.
Customer density is especially important. Utilities serving many customers in a compact area can spread infrastructure costs across more accounts. Utilities serving fewer customers over a larger area must maintain more infrastructure per customer, which can increase operating and replacement costs. Growth can help distribute costs, but it may also require new facilities and system upgrades.
For HPUD, serving customers across approximately 146 square miles means maintaining more than 700 miles of water lines and about 500 miles of sewer pipe. Customer rates support the people, equipment, maintenance, treatment, and long-term improvements required to keep that extensive system operating safely and reliably. #CommittedToExcellence #HPUDBillAtWork
The seasons may change, but our commitment remains the same - providing safe, reliable water and wastewater service every day. Happy First Day of Fall!
Did you know “flushable” wipes don’t break down like toilet paper? They can clog household plumbing, damage pumps, and create blockages in the wastewater collection system.
Protect your pipes and ours! Only flush pee, poop, and toilet paper. Put all wipes in the trash, even when the package says “flushable.”
We are proud to announce that both HPUD wastewater treatment plants have received NACWA Peak Performance Awards for excellence in wastewater treatment and environmental compliance!
Beaver Creek WWTP earned its ninth Gold Award, adding to an impressive record of nine Silver and one Platinum Award over the past 19 years.
Raccoon Valley WWTP received its sixth Silver Award, joining 11 Gold and three Platinum Awards earned over the past 20 years.
These achievements reflect the dedication, expertise, and consistent hard work of our wastewater team. Congratulations to everyone who helps protect our waterways and serve our community each day!
ActNow
Alliance for a Cleaner Tomorrow, ACT Now, is our ten-year program to improve the condition of the wastewater collection system assets and ultimately improve water quality.
Water for Tomorrow
Raising awareness about our water and the critical infrastructure that brings it to and from our homes and businesses every day.